Writing a thank you letter for good customer service

Get straight to the point What does the customer want to know? Why have you sent them this letter? This helps to keep things clear. Rather than long lists, use bullets — remembering:

Writing a thank you letter for good customer service

Appreciation for good customer service November 15, by Joshua in Blog Last month on my way home from Shanghai I got some great customer service.

A Customer Thank You Email is an appreciation message send via electronic mail, to the customer as a way expressing gratitude for buying a certain commodity, being a regular customer or creating customer loyalty. Thank You Note Samples After Good Service. By Debby Mayne. Updated 08/29/ Pin Share Not only does it help with job performances, they also know what their customers like. Some customer service department managers use letters and comments to help train new employees, How to Write a Thank You Note After an Overnight Stay . Thank you letter of appreciation is a simple and one of the most reliable tools to express thankfulness and admiration towards someone. You can write such letters to anyone whose efforts means a lot to you.

On a fifteen-hour flight, a human touch can make a big difference. In any case, the attendant helped above and beyond. One of the flight attendants gave me remarkably good service, enough that I wanted to take the time to write to thank and commend her. I asked her her name when I left the plane.

Please pass on to her my thanks. Joshua Spodek Dear Mr. Thank you for contacting United Airlines. Your letter serves to validate why we are so proud of our people and our product.

We expect our employees to provide the highest level of service tailored to meet the individual needs of each customer. It is gratifying to learn that our service is recognized and appreciated.

Your comments have been forwarded to key senior management for further review. I know our employees and their supervisors will be very pleased to read your kind words. We appreciate your e-mail and look forward to welcoming you on board a future United Airlines flight.

Record-Keeping

Why post this here? Mostly I hope my posting this helps create more such interactions. Read my weekly newsletter Subscribe for a weekly update of musings on leadership, the environment, and burpees. Please check your email to confirm your subscription. There was an error submitting your subscription.

First Name Email Address We use this field to detect spam bots. If you fill this in, you will be marked as a spammer. I'd like to receive the free email course. Subscribe We won't send you spam. Unsubscribe at any time. Powered by ConvertKit Related Posts:A reply to a compliment letter will give you a chance to reach out to the customer, thank him and also pave the way for future sales.

If you have been praised by a new customer, a reply to a compliment letter can also give you a chance to connect to him and give him news of a future deal.

Thank You Note Samples After Good Service. By Debby Mayne. Updated 08/29/ Pin Share Not only does it help with job performances, they also know what their customers like. Some customer service department managers use letters and comments to help train new employees, How to Write a Thank You Note After an Overnight Stay .

A Template Example of a Good Customer Service Letter After reviewing the great results of the rewritten customer service letter, we wanted to create a template for a customer letter that was clear, credible, answered and used the correct tone.

Dec 22,  · The first thank you note Kralik sat down to write in was to his son. But when it came time to send the letter off, Kralik realized he didn't have his son's address.

Do you look for opportunities to thank your customers? If you have U.S. customers, November 23, Thanksgiving Day, is one of those occasions.

writing a thank you letter for good customer service

Because it is a national holiday not allied with a particular group or religion, Thanksgiving is an excellent time to remember customers and clients. If you want to make sure a company’s representative is recognized for an exceptional job, sending a letter of appreciation for good service is the best thing to do.

Typically, the human resources department will put a copy of the letter in the employee’s file.

40+ Phrases to Create Positive Scripting for Customer Service - Comm Blog